Responsible Gambling
Version 1.0 — last updated 17 June 2026
If you are concerned about your gambling, free confidential help is available 24/7 from
GamCare on
0808 8020 133 — or text the word
HELP to
85258 for free, confidential text-based support.
Our approach
EdgePro is an information service for adults who choose to bet. We believe that the best way to keep customers safe is to be honest about what our product does and does not do, to refuse to use manipulative marketing, and to make it easy to leave.
What we will not do
- We will not advertise to under-18s or to people who appear vulnerable.
- We will not market to you using urgency ("back this in the next 60 seconds!"), scarcity, fear-of-missing-out, or chase-your-losses messaging.
- We will not offer free credit, deposit bonuses, or any inducement to bet.
- We will not use win-back marketing if you cancel; if you ask us to delete your data we will do so within 30 days.
- We will not knowingly accept business from anyone who has self-excluded under GamStop or any equivalent scheme. If we discover an account belongs to a self-excluded individual we will close it and refund any unused subscription period.
What we will do
- Display the responsible-gambling banner on every page.
- Cap default model staking advice at quarter-Kelly with a 2%-of-bank ceiling.
- Apply an automatic drawdown brake when intraday P&L is materially negative.
- Default the autobet engine to paper-trade mode; live trading requires an explicit opt-in.
- Provide easy, frictionless cancellation via account → Billing → Cancel subscription.
- Train any staff (now or in future) to recognise and respond to signs of gambling harm.
Tools you can use right now
| Tool | What it does |
|---|
| GamStop | Free national self-exclusion scheme blocking access to all UK-licensed gambling sites and apps for 6 months, 1 year, or 5 years. |
| Gamban | App that blocks gambling websites and apps on your phone and computer. |
| BetBlocker | Free device-level blocker for gambling sites. |
| Bank gambling block | Most UK banks (Monzo, Starling, Halifax, Lloyds, NatWest, Barclays, etc.) offer a free in-app gambling block on your debit/credit card. Switching it on adds a 24-48 hour cooling-off before it can be removed. |
Free, confidential support — 24/7
Free, confidential debt help
Tell us if you need a break
If at any time you want to take a break from EdgePro, you have three options:
- Cancel — account → Billing → Cancel subscription. Reversible at any time.
- Self-exclude from EdgePro — email exclude@edgepro.bet from the address linked to your account. We will close the account and not accept new subscriptions from you for the period you specify (minimum 6 months).
- Delete your account and data — email privacy@edgepro.bet. We will erase your personal data within 30 days, subject to retention required by law.
Last reviewed: [DATE]. We review this policy at least annually and after any material change to the Service.
EdgePro is operated by [Your Limited Co Name]. Registered in the UK. For support: support@edgepro.bet